From ‘No Answer’ to ‘Booked’—Law Firms See Client Intake Done Right by AI

The Problem

Keller & Brooks, a mid-sized law firm, was burning cash on marketing campaigns but still hearing the same complaint:
"I called, but no one picked up."

Leads would hit their intake form at 9pm, or call on a Saturday morning, and by Monday? The prospect had already hired another firm. Every missed inquiry was a lost case worth $5K–$15K in potential revenue.

The Solution

Enter Flora, FlowSystem AI’s always-on intake assistant.

Instead of waiting for a paralegal to return voicemails, Flora answered every call instantly, qualified prospects with empathy, and booked them directly into attorney calendars. She even followed up with cold leads automatically — no nagging reminders, no “we’ll get to it later.”

The Results

In the first 30 days:

• 2x increase in consultations booked

• 14 new cases from leads that would’ve otherwise been lost

• Clients complimented the firm on being “the most responsive” they’d ever spoken to

David K., Partner at Keller & Brooks, put it simply:

“Prospects don’t wait until Monday anymore. Flora qualifies and books them right away. She’s like having a 24/7 receptionist — without the $70K+ salary.”

The Lesson

Law isn’t won by who has the best billboard. It’s won by who answers first.
And now Keller & Brooks never miss a lead.

👉 Want to see how much you’re losing right now?
Book a Demo — Flora will show you herself.