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Outbound AI Voice Agent

An AI That Calls Your Leads Before Your Competitor Does

Flora is not a chatbot. Not an answering service. Not a form autoresponder. She is an outbound AI voice agent that picks up the phone and calls your leads the moment they come in. Under 60 seconds. Every time.

Not a chatbot Not an answering service Outbound AI caller
What Flora Does

Five Things That Happen in Under Two Minutes

When a lead submits a form, clicks an ad, or enters your CRM from any source, Flora does what most home service companies can't: she responds instantly, with a phone call. Here's the full sequence.

  1. 1

    Calls in Under 60 Seconds

    The lead's phone rings before they've had time to Google your competitor. Flora dials the number the moment the lead enters your system, day or night.

  2. 2

    Qualifies the Lead

    Flora asks about the service needed, the property, the timeline, and any details your team needs before showing up. No generic scripts. Questions are tailored to your trade.

  3. 3

    Books the Appointment

    Using your real-time calendar availability, Flora offers the homeowner a time slot and confirms the booking on the call. Done. No callback needed.

  4. 4

    Sends Confirmation

    The homeowner gets a confirmation with the appointment time, your company name, and what to expect. Your CRM gets the full call summary, lead details, and booking info.

  5. 5

    Follows Up Automatically

    If the lead doesn't book on the first call, Flora calls back on a schedule you set. She's persistent without being aggressive. Leads that go cold get worked until they convert or opt out.

What a Call Sounds Like

Natural Conversation, Not a Phone Tree

Flora doesn't read from a rigid script. She has a conversational flow that adapts based on what the homeowner says. She handles interruptions, answers questions, and moves the conversation toward a booked appointment. Here's a typical exchange.

Flora: "Hi, this is Flora calling from Coastal Air. I saw you just submitted a request about your AC. Is now a good time to get that taken care of?"
Lead: "Yeah, my AC stopped blowing cold air this morning. It's 95 degrees in here."
Flora: "I'm sorry to hear that. Let me get you set up with a tech as fast as possible. Do you know what type of system you have? Is it a central unit or a mini split?"
Lead: "Central air. It's about 12 years old, I think."
Flora: "Got it. I have a tech available tomorrow morning between 8 and 10 AM. Does that work for you, or do you need something sooner?"
Lead: "Tomorrow morning works."
Flora: "Perfect. I've booked you for tomorrow between 8 and 10 AM. You'll get a confirmation text with the details. Is there anything else I can help with?"

That entire interaction takes about 90 seconds. The lead went from form submission to booked appointment in under three minutes total. No hold music. No voicemail. No "we'll call you back."

How It Compares

Flora vs. Everything Else

A direct comparison of how different follow-up methods stack up.

Flora AI Manual Follow-Up Answering Service Chatbot
Direction Outbound (calls the lead) Outbound (when staff remembers) Inbound only Inbound only
Response Time Under 60 seconds Hours to days Only if lead calls in Only if lead visits site
Books Appointments Yes, on the call Sometimes Takes a message Links to a form
Lead Qualification Trade-specific questions Varies by rep Basic info only Limited to form fields
CRM Sync Automatic Manual entry Email/text relay Depends on integration
After-Hours 24/7/365 No Yes Yes
Automated Follow-Up Yes, on your schedule Rarely happens No No
Monthly Cost Starting at $497 $35K-$50K/yr (CSR salary) $200-$1,000+/mo $50-$500/mo
FAQ

Common Questions

No. Flora is an outbound voice agent. She makes phone calls, not text conversations. She dials the lead's number, has a real conversation, qualifies the job, and books the appointment. Chatbots wait for the customer to engage. Flora picks up the phone and calls them.
Answering services take inbound calls and pass along messages. Flora makes outbound calls to new leads proactively. She doesn't wait for the phone to ring. She calls the lead the moment their information hits your system, qualifies them, and books the appointment on the first call.
No. Flora uses conversational AI that responds naturally to what the homeowner says. She handles interruptions, answers questions, and adapts the conversation based on responses. Most people on the other end of the call don't realize they're talking to an AI.
Flora works for HVAC, plumbing, roofing, electrical, pest control, garage doors, and other home service trades. The conversation flow and qualifying questions are customized for each trade.
Yes. Call Flora directly at (843) 868-5512. Tell her you have a home service issue and see how she handles you. No signup required. No sales pitch. Just Flora doing her job.

Hear Flora for Yourself

Call Flora directly. No signup. No sales pitch.

Tell her you have an AC emergency in Mt. Pleasant and see how she handles you.